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We aim to ship all orders as quickly and clearly as possible. Please read the details below so you know exactly what to expect.

 

 

 

Processing Time

 

 

  • Orders are usually processed and dispatched within 2–5 working days

  • During busy periods (launches, holidays, charity campaigns), dispatch times may be slightly longer, as such, postage times may take longer

  • You’ll receive a confirmation email once your order has been shipped

 

 

 

 

Shipping Within Ireland

 

 

  • Orders within Ireland are shipped via An Post

  • Standard Irish shipping is not tracked

  • Delivery typically takes 1–3 working days after dispatch

 


Because standard shipping is untracked, we are not able to provide delivery updates once the item has been posted.

 

 

 

Shipping to EU & Great Britain (UK)

 

 

  • Orders to EU countries and Great Britain are sent via standard postal services

  • Standard EU & GB shipping is not tracked unless tracking is selected at checkout

  • Delivery estimates:

     

    • EU: 5–10 working days

    • Great Britain: 5–10 working days

     

 


If tracking is important to you, please ensure you select a tracked shipping option at checkout.

 

 

 

International Shipping (Outside EU & GB)

 

 

  • International orders are sent via standard international post

  • Tracking may not be included unless explicitly selected

  • Delivery times vary by country and can range from 10–25 working days

 


Please note that international shipments may be subject to:

 

  • Customs delays

  • Import duties or taxes (paid by the customer)

 


BPB is not responsible for customs fees or delays outside our control.

 

 

 

Tracked Shipping

 

 

  • Tracked shipping is optional and must be selected at checkout where available

  • If tracking is not selected, the order is sent via standard untracked post

  • We strongly recommend tracked shipping for higher-value orders

 

 

 

 

Lost, Delayed, or Missing Orders

 

 

  • Once an order has been dispatched, responsibility for delivery lies with the postal service

  • Untracked orders cannot be investigated or refunded if lost

  • If your order appears delayed, please allow:

     

    • 10 working days (Ireland & EU)

    • 25 working days (International)

      before contacting us

     

 


If you selected tracked shipping and your order is lost, we will assist you in raising a claim with the courier.

 

 

 

Incorrect Address

 

 

  • Please double-check your delivery address before placing an order

  • We are not responsible for orders sent to an incorrect address provided at checkout

  • If an order is returned to us due to an incorrect or incomplete address, reshipping costs will apply

 

 

 

 

Returns Due to Non-Delivery

 

 

  • If an untracked order is marked as delivered by the postal service, we are unable to issue a refund

  • If an item is returned to us as undeliverable, we will contact you to arrange reshipment (shipping cost applies)

 

 

 

 

Contact

 


If you have any questions about shipping, feel free to get in touch:


📧 contact@bpbwear.com